Salary: £17218 pro rata + benefits and rewards
Location: Dearne Valley, Rotherham
Start Date: November 2019 and January 2020
Shift/Hours: Part-time 16 hours Weekends – Saturday and Sunday 12:30 until 21:00
So, you’re interested in joining William Hill’s Telebetting team. How do you know if you’re right for the role? Here’s what we’re looking for:
Our ‘ideal’ candidate: Could be super confident, or maybe slightly shy. Could be outgoing and sociable, or maybe prefers to work quietly by themselves. Could be quick-thinking, great under pressure and a fast learner, or maybe someone who takes their time, is patient and methodical. Could be independent, a leader, always at the front. Maybe needs encouragement, support and training from the get go.
We know that people come in all shapes and sizes. It’s what we experience every day with our customers. Understanding that everyone has different needs and ways of working is vital to giving great customer service.
So, we want you to just be you.
Join our diverse, award-winning customer service teams and help change the face of customer service.
Feel like you could be a great addition to our team? Here’s a little more detail for you:
Joining our friendly Telebetting team, you’ll be on hand to answer all sorts of questions, from pricing enquiries and how to place a bet, to general stakes and returns queries. It would be useful if you had some sporting knowledge, but it’s not essential. We’ll train you to deliver a service that is consistent and reliable so that each of your customers feel valued, understood and listened to. This is a great opportunity to build a career with us. Working with Capita means you’ll also have access to some great benefits and rewards including:
With more than 14,500 colleagues across 19 contact centres in the UK, Capita Customer Management is the perfect place to start or further your customer service career. So if you are passionate about customer service, and want to contribute to the success of our partnerships, apply now.
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