ARTS UNIVERSITY BOURNEMOUTH
Student Services Adviser
£20,836 pro rata, per annum
Part-time (Wednesdays and Fridays), 14.5 hours per week, permanent
Arts University Bournemouth is the leading professional arts university dedicated to turning creativity into careers. Offering courses in art, design, architecture, media and performance, we are passionate about our specialist subjects and dedicated both to education and the creative industries which we serve.
We are seeking a motivated and enthusiastic individual for the role of Student Services Adviser. The Student Services Advice team provide comprehensive information and guidance to students through the provision of a front-line, student-facing advice service. You will provide general student advice on a wide range of issues including halls of residence and accommodation; travel and transport; financial support; health and welfare, in addition to administering the University’s Access Agreement. The team are also responsible for providing administrative and reception support to the Head of Academic and Student Services and the other teams within Student Services. You will be joining a team who work in partnership with students and staff to provide integrated services which support and enhance the student experience of AUB.
The successful candidate will be highly organised and committed to providing excellent customer service, with strong written and verbal communication skills, and an ability to work effectively both within a team, and independently. The diversity of responsibility necessitates a quick thinker, who thrives on maintaining high standards of operational effectiveness even during times of extremely diverse activity. A calm and welcoming approach whilst working quickly, accurately and effectively is fundamental to the success of this role.
Applicants will require a Level 3 qualification and/or equivalent experience and GCSE Maths and English, minimum grade C and/or equivalent qualification/experience. A subject related qualification is desirable.
For more information and to apply visit our website.
Closing Date: Sunday 10 February 2019
Interview Date: Friday 1 March 2019