Credit Controller

Ryder Reid Legal Ltd

Credit Controller

London International Law Firm Hybrid

An internationally renowned law firm is seeking a Credit Controller to join their London Finance team. Working closely with senior stakeholders and clients, this role will play a key part in driving cash collection performance, reducing aged debt and supporting the firm’s wider revenue function.

This is an excellent opportunity for a legal finance professional to gain credit control and e-billing experience, and to join a collaborative, high-performing environment with significant stakeholder interaction.

Key Responsibilities

• Debt collection – Proactively manage and recover outstanding invoices through regular communication via telephone, email and client billing portals.
• Client relationship management – Develop and maintain strong relationships with client finance teams, accounts payable contacts and internal stakeholders.
• Aged debt monitoring – Review aged debt reports, identify collection risks and escalate concerns to partners, fee earners and management where appropriate.
• Payment negotiations – Coordinate and agree payment arrangements in line with firm policies and partner guidance.
• E-billing management – Manage invoice submissions across various e-billing platforms, monitoring invoice status, rejections and compliance requirements.
• Invoice resolution – Investigate and resolve billing rejections, working closely with billing teams and fee earners to ensure prompt resubmission.
• Billing compliance – Liaise with clients to obtain and verify matter IDs, purchase orders, budgets, approval workflows and timekeeper rates.
• Record maintenance – Maintain accurate records of client billing guidelines, budgets and billing requirements.
• Financial query management – Act as a key point of contact for client and internal finance queries relating to billing and collections.
• Reporting and analysis – Produce regular reports on debtor performance, collection activity, e-billing status and key client trends.
• Process improvement – Support the enhancement of credit control procedures, reporting methods and collection strategies.
• Month-end support – Assist with month-end activities and contribute to overall revenue and finance team objectives.

Experience Required

• Experience within a Credit Control or Revenue role gained in a law firm environment.
• Understanding of collections processes.
• Experience working with e-billing systems such as CounselLink, Legal Tracker, Collaborati or similar platforms.
• Knowledge of Elite 3E, or similar legal finance system.
• Ability to communicate and influence stakeholders at all levels.
• Excellent verbal and written communication skills.
• Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For over thirty years we’ve been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.