Senior Delivery Manager Part Time

Zonedigital

A Senior Delivery Manager hones their expertise in delivery craft and project management and begins to unlock and start to demonstrate the strategic skills required to contribute to the overall operation, vision and growth of our wider Delivery team and business.

The role:

• Manage and run projects using Scrum methodology, running associated ceremonies (Daily Stand Ups, Sprint Planning, Refinement, Retrospectives etc)Design and implement custom delivery approaches using agile methodologies by facilitating decision making, weighing up potential risks and blockers and proposing best fit
• Manage quality by facilitating the team to define solid end-to-end workflow and understand the best methodologies / ways of working to support the delivery
• Client management – setting expectations, understanding their business and market and strategically incorporate clients’ goals / objectives into our work and growing relationships by successful delivery
• Lead client reporting by defining key metrics, analysing data to drive decisions / optimise projects and present to clients with relevant content and a transparent and open approach
• Report internally on project health and responsible for tracking profitability, surfacing risks, issues and blockers and responding quickly with suggested solutions
• Identify project change and define/agree clear change management process with all key stakeholders
• Forecast and communicate resource requirements liaising with relevant stakeholders, identifying the right people for the work
• Develop your direct reports, within the community and beyond, holding regular 121’s, setting goals and objectives by utilising our performance development system.

Experience we’re looking for:

• Experience working with public sector clients and delivering projects within GDS guidelines
• Experience using Jira and Confluence as a ScrumMaster or Delivery Manager
• A passion for strategic and user centred approaches to unpack problems, and validate the solutions
• Agile delivery management, experience working in multi-disciplinary product / service teams
• Broad understanding of digital technologies and contribute to the strategic delivery approach
• Tell confident and compelling stories about our craft, expertise and experience
• Drive project efficiencies

Zone in a nutshell

Zone is an experience consultancy, and part of the Cognizant family. made up of strategists, designers, engineers and delivery experts. We transform the businesses the world relies on by creating and orchestrating exceptional experiences for their customers, employees and partners.

Zone does this for some of the world’s biggest brands at every stage of their transformation journey – whether that’s by deeply understanding customers to reimagine the journey, rapidly creating new products and services that deliver value, or by scaling innovation across large-scale enterprises.

The important bits:

Salary – Although we cannot publish the salary range on this job advert, as part of our commitment to inclusive and equitable recruitment, we commit to never asking you for your current salary information or salary history as part of this recruitment process. In addition, we will share with you the salary range, in confidence, before the interview

Hybrid working – Our offices are open, and we love to get together and collaborate with our colleagues. We’re all hybrid working, so we’d like you to come into the offices at least two days a week.

Equality statement – At Zone & Cognizant, we create conditions for everyone to thrive. We treat others with fairness and respect, and value each other’s individual contributions. We never discriminate against a person’s legally protected characteristics, such as age, gender reassignment, marital status, pregnancy or maternity leave, disability, race, religion or belief, sex, or sexual orientation, when we make employment decisions including recruiting, hiring, training, promotion, termination, or providing other terms and conditions of employment.

Equity, Diversity & Inclusion – Our continued commitment to promoting diversity, inclusion and a sense of belonging is crucial to allowing the organisation to attract and retain talent with the skills and expertise needed to exceed our clients’ expectations. We recognise that our people are our most important asset. As a result, we strive to cultivate an inclusive work environment in which all employees feel valued, are engaged and have the opportunity to develop and succeed.

Background checks – all employees of Zone and Cognizant are subject to background vetting. This includes, amongst other things, criminal record check and employment references.