Global Head of Transfer Agency Technology Part Time

Citigroup Inc.

The Transfer Agency Global Head of technology is a critical role within the Global Funds Services technology organization. The successful applicant will lead the transformation of the technology stack to a more data centric cloud based solution which is focused around distributed ledger technology.

You will provide the leadership, direction and guidance for a global team of talented technologists who are proven in strategy, delivery and flawless execution.

You will be operating alongside co-equal partners in operations and the business to bring together a new approach to Transfer Agency technology, to radically disrupt our current ways of thinking and working. The talented team working alongside and with you will ensure you have all that you need to make this a success.

As a senior member of the Global Funds Services Technology team, you will be able to contribute to the broader direction of our franchise and bring to bear your knowledge, skill and experience across a broad range of products. As we transform our technology stack with a confirmed, significant investment, this will be an exciting place to be.

Responsibilities:

• Manage/develop multiple a large global team of technology professionals to accomplish established goals.

• Drive vision and strategy across the Transfer Agency technology stack to drive business growth partnering with the business to define long term roadmaps

• Understand new and emerging technology trends and how these trends can be applied to the Transfer Agency product offering

• Manage key vendor relationships for product strategy and, issues, and commercials

• Drive team productivity and efficiencies around roles and responsibilities, efficient use of resource, metrics and alignment to business structures

• Prepare and present regular team/project reviews to senior management and business leaders

• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables

• Understand Voice of Client through customer meetings and feedback

• Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)

• Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements

• Research and resolve technology issues, provide recommendations, and escalate to senior management as needed

• Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications

• Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization

• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Strong technology background leading global teams

• Relevant experience in a similar role including senior management experience within Asset Management or Asset Servicing

• Experience in the Transfer Agency technology space preferred

• Knowledge of financial products

• Client facing experience and good communication skills preferred but not required

• Working knowledge of the industry and competitors’ products and services

• Advanced knowledge of strategic direction of the function within relevant part of the business

• Experience giving executive level presentations

• Strong risk and control mindset

• Proficient computer skills with a focus on Microsoft Office applications

• Demonstrated leadership, management, and development skills

Education:

• Bachelor’s degree/University degree OR equivalent experience

• Master’s degree preferred but not essential

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Job Family Group:

Technology

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Job Family:

Applications Development

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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