Customs Officer Part Time

Stevenage, Hertfordshire
Advantage Resourcing

World Class Defence Organisation based in Stevenage is currently looking to recruit a Customs Officer on an initial 12 month contract.

Hourly Rate: 25ph

Contract Duration: 12 Months (initially and then ongoing and long-term thereafter)

Customs Officer Job Description:

Providing customs entries for Import and Export across all Manufacturing UK sites. Part of the in-house Customs team, developing specialist customs skills and knowledge within the Customs team and logistics

• To provide a full range of proactive Customs services – including Customs entries, import and exports, IPR Customs warehousing.
• Organise and prioritise own workload to achieve customs related activities and to enable product to be shipped
• Develop, implement and maintain effective delivery of processes and practices and contribute to process improvements where appropriate in relation to movement of goods being able to follow instructions effectively.
• Plan, control and deliver customs monitoring in an efficient and cost effective manner, and contribute support to shipping and warehousing ensuring requirements are delivered to plan.
• Support other department’s key deliverables by ensuring effective planning and delivery of imports/exports.
• Prepare paperwork and distribute to the correct departments and service providers.
• Respond to requests from internal customers for advice to facilitate the resolution of issues and problems.
• Support, and participate in, appropriate employee communication processes.
• Build effective relationships with internal and external stakeholders to achieve objectives.
• Support management in determining/gaining customs clearance, aiding smooth movement of the shipments implementing SC&Q activities and projects which will maximise the achievement of business objectives.
• Review, maintain and ensure adherence to appropriate measurement and audit systems to confirm that key processes are being used effectively within the business.
• Keep up to date in area(s) of expertise in order that the company is aware of and able to take account or advantage of new developments.
• Act as the main point of contact with customers (internal and external) and/or suppliers and partners on quality matters, to resolve a full range of problems and issues and to maintain awareness in both parties of priorities and objectives.
• Monitor, evaluate and review the effectiveness of existing processes and their value in achieving business goals.
• Recommend and manage changes and participate in developing processes in response to agreed UK/Group objectives

Role requirements (skills, training and qualifications)

• Demonstrated experience, knowledge and understanding of customs related environment
• Good understanding of current and emerging Customs and Departmental policies, processes and procedures
• Relevant vocational qualification or equivalent experience
• Understands internal and external customer requirements
• Customs knowledge
• Good written and verbal communication skills
• Good Listening skills
• Proficient in the use of all relevant support tools, and systems, including IT skills
• Good analytical, reporting and problem solving skills
• Able to contribute to the development of new ideas and appropriate solutions for implementation
• Previously working to deadlines, timetables, multi-tasking and priorities
• Able to support achievement of significant milestones, targets and outputs