CUSTOMER CARE AGENT – TEMPORARY TO PERMANENT Part Time

Mansfield, Nottinghamshire
Elizabeth Michael Associates

CUSTOMER CARE AGENT – TEMPORARY TO PERMANENT

MONDAY – FRIDAY 37.5 HOURS PER WEEK

NG19

£10.50 PER HOUR

STARTING ASAP

TEMP TO PERM

No experience required. We’re looking for enthusiastic individuals to provide top-notch service via phone, email, and more.

Responsibilities:

• Handle customer inquiries and troubleshoot issues
• Document interactions accurately in our CRM
• Taking messages for clients
• Updating internal CRM system, spelling must be 100%
• Meet quality and productivity targets
• Participate in ongoing training
• Adhere to company policies

Requirements:

• Prior customer service experience preferred
• Must have excellent spelling
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Proficiency in CRM software and computers
• Teamwork, empathy, and patience
• Attention to detail and positive attitude