Liverpool, Merseyside Riverside Group
Job Title: Business ArchitectContract type: PermanentFull time: Full Time 35 hours per weekSalary: £65,663 per annum (£72,575 is achieved after 12 months successful performance in the role)Working Pattern: Monday - FridayLocation: Hybrid / LiverpoolIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you'll make as a Business Architect.This is an exciting, highly visible and strategic role to lead ideation and strategic alignment within a business area that forms part of strategic transformation portfolio, with a remit to help us strategise, problem solve, innovate and co-design solutions with users, for users.Reporting to the Head of Business Design, as part of the Business Transformation department within the CIO directorate, the role holder will play an integral role in supporting the delivery of an expansive user-centric portfolio of initiatives, which covers every aspect of our service offer. Our transformation agenda covers broad and complex system integration projects, as well as initiatives that help to modernise TRG and deliver value to our customers and colleagues. Part of the Business Design teams role will be to help strike the balance between people, process and technology change, with value driven outputs at the centre of our work. An integral part of the role of Business Design is to assess existing (customer and colleague) experiences, determine opportunities to address issues within them, and co-design and validate requirements and solutions with users. For this reason, there is an important expectation that our Head of Business Design will be a strong and influential communicator, be a passionate customer advocate, have exemplary problem-solving skills and have an ability to humanise our change in a way that all can understand and embrace it. The role will have up to 4 direct reports, and form part of an overall team consisting of 21 specialist design colleagues.About youYou will have extensive Project Management experience and operating and leading CX/UX/TX methodologies and experience in IT and Enterprise Architecture. You will have experience in delivering change and have a proven track record of delivering change across multiple sites.Why Riverside?At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.? We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help usWorking with us, you'll enjoy:
  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.Role requires you to:Identify and prioritise the change requirements for the agreed business area, providing expertise and support in the production of the key outputs required for the concept definition and benefits realisation phases of the project lifecycle (clear scope, high level requirements, business cases, high level impacts, benefits, costs and timescales) and provide ongoing support throughout the project lifecycle. Input to the portfolio management process and support to the cross-organisational prioritisation of changes to ensure alignment to and delivery of the Group's strategic objectives.Provide timely and relevant updates on the portfolio to the agreed business area, focusing on business outcomes and benefits realisation, to promote effective communications and a shared understanding of the Group's priorities and overall change portfolio.Contribute to the development, implementation, maintenance and review of Group target and transitional operating models, ensuring full representation of the agreed business area, ensuring alignment with, and supporting the delivery of the Group's strategic objectives. Act as the main point of contact for the agreed business area in relation to the Group's operating model, dealing with all new requirements for change, ensuring alignment with strategic objectives, facilitating escalated design issues and change requests, ensuring that all projects incepted are aligned to the overall operating model.Contribute to the development and maintenance of the architecture and design methodology, ensuring it is clearly communicated to key stakeholders, including those within the agreed business area.Manage stakeholders effectively including the agreed business area, Human Resources and Information Technology

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