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Sutton-in-ashfield, Nottinghamshire
Reed
Business Support Officer
- Contract Duration: Initially 12 weeks
- Location: Sutton in Ashfield, Nottinghamshire, NG17
- Job Type: Contract
We are seeking a Business Support Officer for an initial 12-week contract based in Sutton in Ashfield. The role requires a candidate who is well-versed in GDPR and Health & Safety regulations. The ideal candidate will possess strong organisational and time management skills, excellent communication abilities, and proficiency in data inputting and spreadsheet management. The ability to work both independently and as part of a team is essential.
Day-to-day of the role:
- Compose and manage correspondence via letters and emails.
- Handle and process various types of documentation with a keen eye for detail.
- Liaise with third parties such as care homes and social workers.
- Respond to general enquiries through telephone and email, which may require further task management.
- Perform phone duty, ensuring all calls are handled professionally.
- Receive and process documents from care homes.
- Conduct data cleansing on spreadsheets to maintain data integrity.
- Close down and reopen cases on Mosaic (live system), documenting all changes and updates accurately.
Required Skills & Qualifications:
- Strong organisational and time management skills.
- Excellent communication and telephone etiquette.
- Proficiency in using spreadsheets for data inputting and management.
- Attention to detail and the ability to remain focused when working in isolation or as part of a group.
- Experience with workflows and managing convoluted processes.
- Familiarity with GDPR and Health & Safety regulations.
- Experience with Mosaic or similar case management systems is advantageous.
Benefits:
- Opportunity to work within a supportive team environment.
- Gain valuable experience in a role that has a direct impact on community services.
To apply for the Business Support Officer position, please submit your CV below.
