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Call Center Agent – Uncapped Commission Part Time

City, Newcastle Upon Tyne
EE

Where: 2 locations available – Cobalt Business Park OR Gosforth Park

Full time: Permanent

Salary: £21,943 rising to £22,561 at 9 months in role, plus uncapped commission

Hourly rate: £11.25 per hour rising to £11.56 per hour at 9 months in role

Connect for good with EE. Shape the future with us – where innovation meets inclusivity. If you love talking with people and building relationships then become one of our Customer Service Advisors, or as we call them, an EE Guide. You’ll be guiding our customers through their EE journey, immersing them in our brand and always delivering the very best service. Your remarkable journey starts here.

What we offer:

  • A great starting salary of £21,943 rising to £22,561 after 8 months of being here, plus an uncapped, super simple commission scheme

  • A flexible working routine that works for you. Whether its banking time off for an appointment or a special day, there are loads of options to flex your time (t&c’s apply)

  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year

  • Support in carving a career path for you. We are super passionate about developing our people and we’ll support you in every way we can so that you have a career you want

  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, helping you where it counts

  • Volunteering days, so you can give back to your local community

  • Optional Private Healthcare and Dental, for you and the family

  • A share scheme where you can invest in the company at a discounted rate

  • 25 days holiday with the option to buy more

  • Optional Pension scheme to protect your future

  • Critical Illness cover

  • Gym membership discounts

  • Discounts off attractions for the family all year round

  • The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge

Your role:

Whether its talking to new or existing customers, you will be there to guide them and show what technology EE has to offer and how our products can enhance their digital lives. It could be mobile, home broadband or additional services, you’ll tailor a package that’s right for each customer ensuring they have everything they need.

What we stand for:

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

What are you waiting for?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

EE is part of the BT Group – When we connect for good, there is no limit to what we can achieve.

Job Overview