Communications Manager – Change & Stakeholder Engagement Part Time

Synnovis

Job overview

A great opportunity to be part of a world-leading pathology network covering internal and external communications.

Do you thrive in fast paced environments and have the experience and gravitas to work directly with leadership to provide hands on communications support?

This role will span both internal and external communications support to SYNLAB UK&I and each of its six businesses, with a specific focus on Synnovis as it enters the final stretch of its five-year transformation programme.

You will enjoy the variety provided by a role where you will be responsible for producing anything from a press release on the world class pathology hub, a key message document for any given facing leadership, newsletter copy for internal channels or an integrated communications campaign.

Reporting directly to the SYNLAB UK&I Director of Communications and Marketing, you will operate within a team of five in Internal Communications at Synnovis and the wider communications network across all SYNLAB UK&I businesses.

Key Responsibilities

You will play a key role in the delivery of both internal and external stakeholder communications across SYNLAB UK&I and, specifically Synnovis’ transformation into a world-leading, integrated ‘hub and spoke’ pathology network by 2025.

• SYNLAB UK & Ireland: Working with SYNLAB UK&I’s Director of Communications & Marketing on the delivery of UK&I communications initiatives, both internal & external. These could include media relations, employee roadshows, social media, thought leadership, issues management, provision of counsel and advice to service areas, as well as UK&I wide employee updates and campaigns (operational performance, HR policies, events, DEI, ESG, business milestones).

• Synnovis: External communications: Supporting the delivery of a consistent, coherent benefits narrative and details of the clinical impact of each phase of our transition of services into the hub, from 89 laboratories across six Trust sites.
• Key audiences will include Primary and secondary care audiences (GPs, clinicians, community care), Trust partners, and third party customers, Synnovis communications agency, Customer Engagement and customer services teams

• Synnovis: Internal communications: Supporting the Head of Internal Comms and HR in ensuring that the workforce change comms plans smoothly dovetail with wider employee communications to:
• Amplify the reach and awareness of the change narrative
• Proactively engage with disparate lab locations and cohorts to understand the variety of concerns and sentiment.
• Champion the change journey and the TOM vision in the most passionate, professional and engaging way, both with internal, Trust and external audiences

Essential Criteria

• Internal and external comms experience (not internal only)
• Experience in managing PR/ communications agencies and internal stakeholders to deliver to time and budget across large scale projects
• Excellent written and verbal communication skills, with the ability to write content for a wide variety of channels and audiences
• Rigorous attention to detail and accuracy
• Previous experience in writing press releases, content for C-suite executives

Desirable Criteria

• Membership of a professional body e.g. IOIC or CIPR
• Agency experience would be ideal to exhibit the familiarity with the pace, volume and juggling of multiple internal clients
• Experience of working within a similar Pathology organisation or the wider NHS