Community Officer

Burton-on-trent, Staffordshire
Trent and Dove Housing

COMMUNITY OFFICER

Full-time 37 hours per week

Salary up to £33,336 per annum

Benefits include Company Pension Scheme and Private Health Care Scheme

As part of our commitment to our customers and the community we are looking for an enthusiastic individual with excellent people and communication skills to join the Community Engagement Team.

The community officer will facilitate an established approach to engaging our customers and representing the communities we serve. Using a range of data sources and feedback from customers, you will enable customer engagement that will influence service delivery and effect positive change to communities. An understanding of customer and community involvement with the ability to work alongside and motivate our customers is essential.

The successful candidate will:

• Have proven ability of community engagement work
• The ability to engage with people from all backgrounds and strong networking skills
• Be able to prioritise workload and to work to deadlines.
• Have a good knowledge of customer and community participation.
• Be able to collate & read data to determine actions for projects within a community based on different sources of information
• Have good organisational skills
• Be confident and flexible approach
• Have the ability to use your initiative and manage your own time.

Closing date for applications is 7th September 2026.

Apply Now!

We welcome applications from all sections of the community.

Customer Service Advisor, Client Support Advisor, Client Support Executive, Customer Advisor, Customer Adviser, Customer Care Officer, Customer Response Officer, Customer Service Consultant, Customer Service Executive, Customer Service Specialist, Customer Service Professional, Customer Support Technician.