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Derby, Derbyshire
Riverside Group
Job Title: CookContract Type: PermanentSalary: £23,400 per annum (pro rata £12,480 per annum)Working Hours: 20 hours per weekWorking Pattern: 5 days on, 2 days off, 2pm-6pmLocation: Centenary House, DerbyIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.The difference you will make as a CookIn this role you will be assisting in the delivery of catering services to the standard required in line with Riverside’s values, also you will ensure Health and Safety standards are maintained at all times.You will provide home cooked meals to up to 12 customers.Ideally you will have an experience of working with a vulnerable client group and an understanding of their needs and preferences.About youWe are looking for someone with:
- Experience of home cooking and healthy menu planning for 12 or more people
- Experience of working with a vulnerable client group and an understanding of their needs and preferences
Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays (pro rata)
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to avoid disappointment.Role ProfileAccountabilities or “What You Have to Do”
- To prepare, cook and serve healthy meals to a high standard whilst offering value for money and ensuring that particular dietary and cultural needs and preferences are met
- Assist in food preparation and service
- Complies with legislation in relation to food hygiene
- Ensure Health and Safety standards are maintained at all times
- Ensure all catering supplies are ordered within budget, stored correctly and stock count is maintained
- Is helpful to customers / callers and provides appropriate information as required
- Ensures that messages are promptly and accurately passed on to other staff
- Treats all customers in a polite and courteous manner and shows dignity and respect at all times
Service Delivery
- To understand your role within Riverside and be responsible for your contribution.
- To understand the importance of a client led approach and be accountable for delivering your role in the most effective way.
- Work as part of a team to deliver a high standard service to our clients.
- Ability to use appropriate IT systems and maintain professional and timely records.
- Attending appropriate training and development opportunities as required.
- To adhere to agreed Riverside policies and procedures.
Other Duties
- To provide a high quality, customer-orientated service championing Riverside Service Style practices
- Constantly review work outputs, setting improvement targets and appraising individual performance
- Participate in the work of the Divisional team, encouraging innovation
- Undertake personal development and training as necessary to keep up to date with legal, political, financial and other developments in the fields of housing and customer service5.
- To ensure compliance with Riverside’s Equality and Diversity policy, in respect of employment and service delivery.
- Ensure that all data is compliant with legislation and policies relating to data quality
- To actively promote Riverside locally.
- Any other relevant duties as required by the designated manager.
- To ensure compliance with Riverside’s safeguarding policies and procedures in every aspect of service delivery.
Person specificationKnowledge, Skills and Experience EssentialExperience of home cooking and healthy menu planning
