Customer Service Officer Part Time

Dewsbury, Yorkshire
Hays
FULL TIME PERMANENT HOUSING REPAIRS CUSTOMER SERVICE

Have you got experience working for a Housing Association/Social Housing and looking for a new role?
I am working with a client in Dewsbury to recruit a part-time Customer Services officer on a 30 permanent hours a week basis. This will be Monday to Friday 08:30 – 2:30. You will need to:
To provide an effective, efficient and professional maintenance service to customers through an innovative, dynamic, results-driven approach, delivering high quality performance and service delivery to meet the Association’s needs and objectives. To deal effectively and courteously with all customer enquiries including emergency repairs, standard repairs, tenant responsibility repair enquiries and chargeable work. To liaise with technicians and contractors to track and plan the completion of work.
You will proactively ensure that work is delivered in a way that complies with and contributes to the implementation of all policies and relevant legislation, including Risk Management, Data Protection, Equality & Diversity, Health & Safety, Financial Regulations, Safeguarding, Whistle-blowing Policy, Probity and Professional Boundaries.
This is a hybrid role based out of Dewsbury.
Experience in housing / repair is essential for this role.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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