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Delivery Assurance Manager Part Time

Bristol, Somerset
Hargreaves Lansdown plc

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don’t tick every box. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. We’d love to hear from you!

About the role

You will be at the forefront of transforming how we deliver complex change across the business. This is a new and vital role which will be responsible for co-designing, supporting mobilisation and running the Enterprise-wide Centre of Excellence for all Programme and Project Management professionals, assisting in defining the frameworks, tools and standards required to execute complex change with high quality. You will support large parts of the business P&L by coaching and helping business leaders and programme managers adopt new frameworks, standards and approaches to programme delivery and then apply 1st line controls to ensure consistency and quality improvements through adherence to Portfolio, Programme and Project (P3M) global practices.

What you’ll be doing

  • Supporting the Head of Delivery Assurance to design and roll out a new Programme Management and delivery methodology for HL, whilst integrating with and modifying existing delivery frameworks e.g. The Change Delivery Framework (CDF)

  • Supporting the creation of a P3M Centre of Excellence and ensure all programme and project professionals feel part of the community and work to a consistent set of standards

  • Supporting the design, build and mobilisation of a 1st Line Delivery Assurance approach for all programme and projects covering controls, health checks, quality reviews and Post Investment Reviews for presentation to ELT and Plc Board stakeholders

  • Support the design and drive the build and implementation of a new Programme Portfolio reporting suite including delivery status, OKR and commitment trackers for consumption by ELT, Board and SLT stakeholders.

  • Manage and maintain portfolio level reporting, quality reviews and Post Investment Reviews for presentation to the Executive Leadership Team (ELT) and Plc Board stakeholder

  • Manage and run 1st line assurance of all BIC committed programme & project outcomes (time, cost, quality, scope, benefits), to achieve the best possible result for HL and our clients

About you

  • Significant experience of P3M and Delivery Assurance

  • Experienced in Waterfall, Agile and hybrid delivery methodologies

  • Demonstrable evidence of defining, establishing, and facilitating programme governance structures to keep key stakeholders engaged, aligned and on track (up to SLT level)

  • Significant experience and expertise outside of portfolio management that are key to delivery: Business case development, product strategy and operational readiness

  • Expertise and experience of delivering highly complex change in business to business and business to consumer environments and streamlining processes and ways of working

  • High commercial and influencing skills, demonstrated at SLT and able to deliver and thrive in ambiguous situations

  • Demonstrates a curious nature, exploring new ways of working and questions the details to gain full clarity on what is required to achieve goals

Interview process

The interview process will include a presentation, psychometric assessment and a competency-based interview.

Working Schedule

We are looking for a Delivery Assurance Manager to join our team, based in Bristol head office, BS1 5HL. This role is a permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What’s on offer?

  • Discretionary annual bonus & annual pay review
  • 25 days holiday plus bank holidays and 1-day additional Christmas closure time
  • Option to purchase an additional 5 days holiday per year at annual enrolment
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme – have a real stake in HL’s future
  • Income Protection & Life insurance (4 x salary core level of cover)
  • Private medical insurance
  • Health care cash plans – including optical, dental, and out patientcare
  • and an Employee Assistance Programme
  • Gympass – gym memberships and wellbeing apps available
  • Variety of travel to work schemes with free bike storage and shower facilities
  • An inhouse barista serving subsidised coffee and snacks
  • Join HL’s sports, I&D networks and volunteering groups (two paid volunteering days per year)

dependant on role level

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.

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