General Manager Part Time

QE Hostels Limited

General Manager London, NW1 Full-Time £40,000 Salary with OTE OF £52,000

Are you ready to embark on an exciting journey as a General Manager?

Look no further!

Our client, an award-winning backpacker hostel in the heart of central London, is seeking a dynamic and experienced individual to lead their thriving business. This is your chance to join a well-established company and make a significant impact in the hospitality industry. If you’re passionate about hostels, possess excellent management skills, and have a proven track record in the hotel or bar sector, then this opportunity is tailor-made for you!

Why choose us?

• An award-winning backpacker hostel, renowned for its exceptional staff and outstanding customer service.
• Prime location in central London, offering endless opportunities to explore the vibrant city.
• Competitive salary of £40,000 with OTE of £52,000
• A supportive and collaborative work environment that encourages personal growth and development.
• The chance to lead a dedicated team and play a vital role in driving the success of our business.

Do you have what it takes?

• Previous management experience is a prerequisite for this role.
• Proven track record in effectively managing and inspiring a diverse team.
• Cash-handling experience and a strong understanding of financial management.
• A genuine passion for hostels and creating memorable experiences for guests.
• Extensive background in the hospitality industry, including bars, hotels, and hostels is a must.
• Demonstrated success in increasing trade, sales, and overall business performance.

What will your role involve?

• Leading and motivating a team of six individuals, inspiring them to uphold the highest standards.
• Providing exceptional customer service by personally meeting and greeting our guests.
• Regularly liaising with the owner to drive the business forward and ensure continued success.
• Addressing customer comments and complaints with professionalism and care.
• Troubleshooting and resolving any operational issues, occasionally assisting with light maintenance tasks.
• Ensuring the safety and security of the building, including effective management of CCTV systems.
• Conducting regular inspections of the premises and services to maintain quality standards.
• Managing our in-house booking system, overseeing website development, and promptly handling cancellations and no-shows.
• Ensuring compliance with licensing, health and safety, and other statutory requirements.
• Planning work schedules for all staff members and efficiently allocating resources.
• Identifying training needs and managing the performance of staff to foster professional growth.

If you’re eager to take on this exciting challenge as a General Manager, click “APPLY” now!

We are thrilled to receive your application and look forward to welcoming you into our team.

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We appreciate the interest of all applicants, but only those selected for an interview will be contacted.