Inside Sales Representative

City, Derby
Bis Henderson

Derby, Derbyshire
40,000 – 50,000 + bonus, benefits

Summary:
This major global business specialise in providing supply chain solutions to the aerospace and defence industries. With a reputation for excellence, precision, and service, they support some of the world’s leading OEMs, Tier 1 suppliers, and defence contractors. They are now looking to appoint an Inside Sales Representative to transact business with customers submitting incoming sales enquiries.

Key Responsibilities:

• To be the primary point of contact for inside sales coverage, responding to incoming enquiries from prospects and existing customers.
• Respond promptly and professionally to RFQ’s and other forms of incoming enquiries to service customer needs in a speedy, efficient manner.
• Prepare and submit quotes, pricing proposals and give information on immediate parts availability and lead times.
• Work closely with business development, procurement and operations teams to convert inbound opportunities into long-term customer relationships.
• Use internal ERP and CRM systems to effectively manage and report on incoming sales activity.
• Contribute to continuous improvement initiatives within sales processes.

Key Skills:

• Have proven experience in an inside sales, customer service or sales support role preferably working customers from the aerospace, defence or a closely related sector.
• Confident working with RFQs, pricing and inventory systems as well as CRM tools.
• A background of experience in component or parts sales would be beneficial.
• Highly organised with strong attention to detail and the ability to manage multiple enquiries simultaneously.
• Well-developed customer liaison and communication skills.
• Ability to quickly take on board technical information relating to components and hardware used in the aerospace and defence sectors.

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.