Bromsgrove, Worcestershire NHS Professionals

Job Title: Medical Secretary

Trust: Herefordshire and Worcestershire Health Care NHS Trust

Location: Older Adult Mental Health, New Haven, Princess of Wales Community, Stourbridge Road, Bromsgrove, B61 OBB

Pay Rates: £12.86

Shift Patterns: Monday to Wednesday 9-5pm or 8.30am- 4.30am


Is business administration repetitive or boring?

It's neither, this couldn't be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards.

You'll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need.

This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn't boring, it's varied.

You'll find solutions to everyday problems, such as:

  • Diary management, including sending appointments to patients
  • Letter responses to GP/Further appointments if needed
  • Providing high quality typing support for consultants and their teams
  • Dealing with telephone enquiries, letters, email, collation of information/results and typing of clinics
  • Demonstrate an ability to prioritise work within timescale.
  • Deal with administration of department to assist clinical staff/managers.
  • Ability to work well as a member of a team and ability to work unsupervised.

What you'll need:

  • Excellent organisational skills
  • Excellent customer service
  • Excellent communication skills verbal and written
  • Good IT skills
  • Digital dictation experience
  • Previous Medical Secretary experience
  • Microsoft Office package knowledge e.g., Outlook, Word, Excel

The benefits we can offer you in return:

  • Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
  • Weekly pay to give you access to your wages more quickly.
  • First choice of shifts/placements at the Trust of your choice over agencies.
  • Our team is always happy to help - access our support line any time.
  • Working options to suit your lifestyle?- being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
  • Training and development opportunities via the Trust and NHSP's own academy.
  • Explore different wards, keep your skills up to date whilst gaining vital experience.
  • Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

Who are NHS Professionals?

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.


Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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