Permanent IT Infrastructure Manager

City, Derby
Adecco

Permanent IT Infrastructure Manager

Annual Salary: 53,000 – 60,000 + excellent benefits
Location: Derby – with additional sites based in the East & West Midlands
Hybrid working: 2/3 days per week on-site (with free parking)

An exciting opportunity has arisen for a strategic and technically accomplished IT Infrastructure Manager to become part of a highly reputable organisation offering long-term career stability. This senior leadership role offers the chance to shape infrastructure strategy, lead complex change and manage a high-performing technical team-all within a critical and fast-paced environment.

Excellent Benefits

• Annual Leave: 25 days + 8 bank holidays, increasing to 33 days with service.
• Health Cash Plan: Free Level 1 cover after 6 months, including 24/7 GP access for you and your family.
• Employee Hub Access: Exclusive discounts, well-being resources, and enhanced Employee Assistance Programme.
• Leading Pension Scheme: Secure your future with one of the best pension schemes available.
• Car Lease Scheme: Salary sacrifice options for hybrid/electric vehicles.
• Enhanced Maternity/Paternity Leave: Supporting you through life’s milestones.
• Referral Programme: Earn rewards for helping grow the team.
• Birthday Leave Guarantee: Celebrate your way-your day, your choice.
• Free Parking: Available at most sites.

Key Responsibilities

• Oversee the maintenance and upkeep of all IT infrastructure assets, including servers, storage systems, and network components, ensuring their reliability, performance, and ongoing support.
• Manage vendor and supplier relationships, holding partners accountable for service delivery and maintaining comprehensive records across both project initiatives and business-as-usual (BAU) operations.
• Implement and maintain robust IT performance and capacity monitoring, providing regular, actionable reports to inform decision-making and ensure optimal system health.
• Act as the primary escalation point for infrastructure-related incidents, ensuring timely resolution of faults and outages beyond the Service Desk level.
• Ensure comprehensive backup strategies are in place for all infrastructure assets, supported by well-defined controls and procedures to safeguard data integrity.
• Collaborate closely with the Head of Cyber Security and IT Project Managerto ensure all infrastructure assets are protected by appropriate threat mitigation measures, intrusion detection systems, and risk management protocols.
• Lead and support the Infrastructure Support Team, including mentoring other IT managers and fostering a collaborative, high-performance culture.
• Conduct regular one-to-one meetingsto coach team members, reinforce leadership values, and support their personal and professional development.
• Provide leadership for the 3rd line incident out-of-hours on-call service, working alongside the Technical Services Manager to ensure continuity and rapid response.

What You Bring

• Significant experience in complex IT environments.
• Strong technical expertise in server, storage & Active Directory.
• Proven ability to lead infrastructure change in critical environments.
• Proven management experience.
• Degree or equivalent occupational/professional qualification or experience.
• MCSE or equivalent experience.
• Ability to translate strategy into operational plans to deliver IT/Telecommunication/network solutions.
• Excellent communication and stakeholder management skills.
• Ability to manage conflicting priorities and work independently.
• Be a key influencer to business decisions regarding ICT operational processes.

Ready to Make a Difference?

If you’re a forward-thinking IT leader with a passion for operational excellence and innovation, we’d love to hear from you. This is an excellent opportunity to lead meaningful change in a sector that truly matters.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.