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York, Yorkshire
National Trust
Summary
If you’re interested in becoming a Retail Team Leader and have the appetite to engage with visitors and boost our retail potential, then you could be the person for this job.
Hours: 780 hours per year. The hours will be between 15-20 hours per week (3-4 shifts) March – October and 5-10 hours per week November-February (2-3 shifts). There are no set days but the rota will be issued 1 month in advance. Weekend work required.
Salary: £10.78per hour
Duration: Permanent
Interviews: 31st January
Excitingly are developing our team here at Beningbrough Hall, Gallery and Gardens for our 2024 season and have other positions currently available. If you would like to be considered for other roles, please do apply.
IRC145925 – Welcome & Service Assistant x 3 – PART TIME
IRC145923 – Retail Team Member x 2 – PART TIME
IRC145928 – Service Assistant x 8 – PART TIME
What it’s like to work here
The size of the retail team at Beningbrough is:
- 1 x Retail Manager
- 2 x Team Leaders
- 4 x Team Members
To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.
.AZ009 Yorkshire
What you’ll be doing
You’ll be required to support the day to day management of the property retail operation so that it is commercially successful and consistently exceeds our visitors expectations. You’ll monitor stock and merchandise products to achieve stretching financial targets, leading by example when it comes to maximising our profitability and income.
You’ll also supervise paid and voluntary retail staff and work effectively alongside colleagues elsewhere in the property to deliver great service to visitors, promoting and enhancing the property’s sense of place.
Please read the role profile, attached to this advert.
Who we’re looking for
- Customer focused with positive attitude?
- Good people skills
- Ability to lead, support and develop a team
- A team player, but also can work on your own initiative?
- Well organised and adaptable?
- Confident dealing with a variety of situations including complaints.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Click here to find out more about the benefits we offer to support you.
