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Lorien
Type – Contract INSIDE IR35Duration – Initial 6 monthsRemote workingDesirable experience – ServiceNowWe are looking for a Senior Business Analyst to come in and implement servicenow for an end clientKey Responsibilities
- Having delivered in a consultancy or professional services capacity.
- Senior (CEO 3 – 4) Stakeholder relationship management.
- Know how to direct the strategic approach for stakeholder relationships, establishing and promoting the meeting of stakeholder objectives.
- Workshop management.
- Business ITIL service management and service desk process engineering.
- Development of service management and service desk process training materials and the delivery of training to service management and service desk operational staff.
- Having experience in delivery of business improvement using LEAN six Sigma is highly desirable.
- Develop business level requirements using methods such as EPICS, Use Cases, User Stories, Wireframes, Requirements Traceability Matrices, Functional and Non-functional Requirements.
- Facilitate the setting of business priorities for change initiatives of high complexity.
- Managing business analysis artefacts in support of a cross-functional team in a DevOps tool, such as Jira, Confluence or Azure DevOps.
- Partner in the production, review and maintenance of target operating models, Project Initiation Documents, Benefits Cases, Business Change Plans, Project Plans, RAID logs, Design artefacts.
- Proficiency in Agile, Waterfall and Hybrid Agile/Waterfall delivery approaches.
- Testing. Can define test condition requirements.
- Problem management.
Key Skills, Experience and Qualifications
- Minimum of 5 years delivering with the remit of a Senior Business Analyst.
- Qualifications/certification in ITIL and BCS Diploma desirable.
Carbon60, Lorien & SRG – The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
