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Service Desk Engineer Part Time

Liverpool, Merseyside
Michael Page Technology

This role involves providing first-class technical support to a large professional services organisation. The Service Desk Engineer will be a key player in the Technology department, helping to ensure smooth daily operations and troubleshooting IT issues.

Client Details

Our Client is a global professional service firm expanding their IT team based in Liverpool.

Description

The Service Desk Engineer will be;

  • Providing first-line technical support to the organisation’s global workforce.
  • Troubleshooting hardware and software issues promptly and effectively.
  • Collaborating closely with other members of the Technology department.
  • Assisting with the maintenance and development of the organisation’s IT systems.
  • Ensuring that all IT queries are handled in a timely and professional manner.
  • Helping to implement new technology initiatives within the organisation.
  • Contributing to the continuous improvement of the service desk function.
  • Maintaining a high level of knowledge about the organisation’s IT systems and procedures.

Profile

The successful Service Desk Engineer candidate will need to have experience in the following areas:

  • A solid educational background in a technology-related field.
  • Proven experience in a similar service desk or technical support role.
  • Excellent problem-solving skills and the ability to troubleshoot IT issues effectively.
  • Strong communication skills and the ability to work well in a team.
  • A good understanding of the professional services industry and its specific technology needs.

Job Offer

Offer to Service Desk Engineer is;

  • A competitive salary ranging from £19,800 to £24,200 per year.
  • A generous benefits package, including private medical insurance, group income protection, a group personal pension scheme, and life assurance.
  • 25 days of holiday leave per year.
  • A range of employee perks, such as season ticket and technology loans, flu vaccinations, eye tests, and a cycle to work scheme.
  • The opportunity to work in a dynamic and innovative environment in the heart of Liverpool.

We encourage all candidates who feel they possess the necessary skills and experience to apply.

Job Overview