Nacro
SERVICE LEAD Community Accommodation Service Tier 2
Job Type – Permanent/Full-Time
Hours 40 hours (including 5 hours paid lunch breaks)
Salary – £34,422 ( Base- £34,222 + UWH- £200) per annum
Location South Central – There is an expectation of travel within the South Central Region (Hampshire, Buckinghamshire, Reading and Milton Keynes (Driving Licence and access to vehicle MANDATORY).
The provision of the contract is between 08:00 and 22:00. As such, you will be working 8 hours shifts Monday to Friday.
We believe that a career is not just about earning a living; it’s about having your say and making things happen that can mean positive changes to the lives of vulnerable people.
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities, and reducing crime.
Nacro have launched the Community Support Service Tier 2 (CAS-2) which is a national service commissioned by Ministry of Justice to provide accommodation and support as an alternative to custody.
This role is based within our team in South Central. The Team provides flexible and holistic support to residents with a wide range of support needs. We aim to support them to find and keep a stable home at the end of their CAS-2 placement.
This role provides an excellent springboard into other criminal justice professions and housing roles.
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Who are we looking for?
This is an exciting opportunity to join our team as a Service Lead to manage and lead a team of Support Workers to deliver high quality, effective supported housing services and housing management services to a range of service user groups (including those on Bail, prison leavers and those going through the criminal justice system) that meet their needs, contractual requirements and organisational financial targets.
You will be able to demonstrate extensive knowledge of support planning and safeguarding as well as experience of working with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
We are looking for a Manager who is able to prioritise tasks effectively; ensuring their team are supported, Service Users needs are prioritised and contractual KPI s are met. You will need to be adaptable and highly organised to balance your time. You will champion relationship mapping in your region, including developing links with supporting agencies, promoting BASS at external forums and being part of multi-agency meetings.
You will have previous line management experience and the ability successfully lead and line manage a team. You will have excellent people skills, which will be inclusive of problem solving, and both written and verbal communication skills.
Key Responsibilities:
Effectively lead and deliver services which comply with the regulatory framework.
Meeting service quality standards and ensuring your team are adhering to all operational and policy standards. Be the accountable lead for the service.
Ensuring all service user support and safety plans are in place, are in date and reflect individual needs.
What we want from you:
What you can expect from us:
This role requires regular travel, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.
An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service. These will be completed as part of the Pre-Employment Screening process. This role also requires a Prison Clearance.
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What we Offer:
For further information about Nacro s amazing benefits, please click here
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