Temporary GP Resceptionist – DBS Part Time

Office Angels

Our client is a healthcare provider committed to delivering high-quality medical services. We are currently recruiting for a GP Receptionist with experience in SystmOne to join our client.

Role: Temporary GP Resceptionist

Location: West kensington & Shephards bushSalary: £13.15 per hourStart Date: ASAP, Contract Type: Temporary

Hours: 8am – 8pm

Job Description:

As a GP Receptionist with SystmOne experience, you will play a vital role in ensuring the smooth operation the surgery and delivering excellent customer service to our patients. Your primary responsibilities will include:

• Greeting patients and visitors in a courteous and professional manner.
• Managing patient appointments efficiently, using SystmOne software to schedule, cancel, and reschedule appointments as needed.
• Answering phone calls promptly and directing them to the appropriate department or staff member.
• Handling patient inquiries, providing information about our services, and assisting with general administrative tasks.
• Processing patient registrations accurately and updating patient records in SystmOne.
• Managing incoming and outgoing correspondence, including letters, emails, and faxes.
• Collaborating with other members of the administrative and clinical team to ensure seamless patient care.
• Maintaining confidentiality of patient information and adhering to data protection regulations.
• Assisting with billing and payment processing, including handling cash and card transactions.
• Maintaining cleanliness and tidiness of the reception area and waiting room.
• Requirements:

Requirements

• Previous experience working as a receptionist in a healthcare setting, preferably in a GP practice.
• Proficiency in using SystmOne software for appointment scheduling, patient records management, and other administrative tasks.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, colleagues, and external stakeholders.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Empathy and compassion towards patients, demonstrating a patient-centric approach to healthcare delivery.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to adapt to changing work requirements and schedules.
• Basic knowledge of medical terminology and procedures is desirable but not essential.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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