Milton Keynes, Buckinghamshire
Brook Street
Company Overview: Join a dynamic team in the Automotive Sector, dedicated to delivering exceptional service and solutions to their customers. As they continue to expand, they are seeking an Administration and Customer Support Specialist to play a pivotal role in supporting our operations.
Primary Purpose of the Job: Reporting to the Damage & Recharge Controller, the primary purpose of this role is to provide comprehensive administrative support related to in-life customer maintenance recharges. This includes end-of-hire condition reporting, managing customer damage packs for recharge, liaising with customers to obtain maintenance authorisations, and creating customer invoices. The role holder will also be responsible for building effective customer and supplier relationships to ensure adherence to SLAs, with the aim of minimising vehicle downtime. Additionally, they will act as an arbitrator in vehicle damage assessment.
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If you are ready to join a dynamic team and contribute to our clients success in the Automotive Sector, apply now for the Administration and Customer Support Specialist position. Be part of our journey towards excellence!